Job & Department Summary
The Network Engineer works as a Subject Matter Expert (SME) within the Corporate IT team. This Network Engineer will recommend, design, implement and maintain the following: network architectures (LAN, WAN, Public Cloud), server and serverless infrastructure (Windows, Linux, GKE), infrastructure monitoring/management solutions (DataDog and OpManager), and Disaster Recovery/High Availability solutions. The Network Engineer must effectively communicate and collaborate with internal stakeholders to create optimal cloud environments and configurations for Applied Cloud products.
Essential Functions
Manage and maintain the Applied Corporate IT network infrastructure including Cisco Router, Switch (IOS and NX-OS), SDWAN, Security Products (ASA, NGFW, Firepower), Azure, GCP GLB, and Cloudflare, Azure Vnet’s, GCP VPC’s, and VPN technologies.
Manage and maintain Infrastructure as Code (IaaS) in GCP, AWS, and Azure
Manage code leveraging gitlab/github through CI/CD pipelines.
Test, plan, implement, manage, and maintain a complex hybrid infrastructure to support the Applied environment.
Enhance service level management using monitoring and notification tools.
Construct and maintain documented standards for implementing and configuring Applied Cloud infrastructure.
Work closely with the Cloud Engineers; participate in the planning and implementation of new Applied Cloud environments and resources.
Participate in the on-call rotation schedule.
Ability to work after hours and weekends when required and/or necessary.
Continuously analyze infrastructure to determine effectiveness and inefficiencies and make written recommendations for improvements.
Define and implement best practices to support disaster recovery of the Applied infrastructure.
Create and maintain accurate and reusable implementation, testing and any other related IT documentation used for change or configuration process management.
Work with vendors and other third-party teams to evaluate their products and services.
Maintain the design, implementation, and operational documentation that is used to provide guidance to other team members.
Pursues a program of self-development with selected reading, seminars, and participation in continuing education.
Identify, communicate and help to implement improvements in the work process for customers and peers.
Maintain and/or troubleshoot issues with various operating systems and network infrastructure, and assist other team members with the same.
Assist in analyzing internal production or development problems to determine hardware or software malfunctions and make
recommendations.
Upon request, test and evaluate various equipment, systems, and procedures for use in the Applied environments.
The Network Engineer will be engaged with Cloud Services, Corporate IT, and other inter-office teams for the purposes of support escalation, rapid response problem resolution, solution collaboration and overall, ensuring that Applied exhibits the highest level of performance, stability, availability, security and data integrity.
Stays abreast of changes in Applied Systems’ software, technology and the industry
Continuously look for ways to improve the performance, availability and security of the Applied Cloud.
Performs other duties as assigned by immediate manager or management team.
Key Performance Outcomes
Meet or exceed Applied uptime metrics by ensuring all applications and services are available to customers outside of normally scheduled maintenance windows.
Comply with all policies and procedures defined by Change Management.
Complete Applied projects and change requests according to schedule, minimizing or eliminating human error, downtime, or financial concessions.
Reported issues managed in a timely, efficient manner with appropriate escalations, internally across teams and functions.
Exhibits behaviors which exemplify Applied Systems’ Core Values
Required Skills & Experience
Education: Associates or Bachelor’s Degree plus some specialized training
Experience: 5+ years directly related work experience and/or an equivalent combination
Ability to design and troubleshoot enterprise architectures that include High Performance Compute and Storage, Cisco Router, Switch, SDWAN, Security Products (ASA, NGFW, Firepower), VPN, MPLS, EIGRP, BGP, LAN/WAN, TCP/IP v4 and v6, and Cisco IOS and NX-OS, GCP VPC, GKE, GCS, IaaS
Experience working with languages, python, ansible, terraform.
Exposure to multi-gigabit, high-traffic environments
Strong foundation in server, storage, and network performance monitoring and troubleshooting
Technical / Functional Skills:
Understanding of core IT system technologies and Cloud platforms
The ability to handle many high priority and complex task/projects simultaneously
The ability to work with deadlines and complete work in a timely manner
Ability to make accurate decisions based on past knowledge and experience, technical problem solving as well as all defined policies and procedures
Excellent interpersonal and communication skills
Strong technical product and environment understanding
Excellent organization skills and keen attention to detail
The ability to analyze and to prioritize complex situations and risks
Certifications and/or Licenses (Desired): CCNA, CCNP, VCP, Azure Professional Certifications