Applied Systems, Inc.

  • Services Operations Analyst

    Job Location US-IL-University Park
  • Job Description

    Make a Difference Every Day with Team Applied
    The people of Applied are making a difference every day through innovation and a commitment to help safeguard and protect what matters most.  With first-to-market software, mobile and data analytics solutions, Applied is revolutionizing companies to strengthen their position as trusted advisors to clients across the world.  Our core values challenge employees to make a difference every day with excellence for customers and support for the communities around us. We believe that success comes from a dynamic working environment that offers professionals an opportunity to grow and succeed alongside extraordinary people.

    Learn how you can make a difference on Team Applied.

    Job Summary
    Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Services Operations Analyst to be responsible for the day-to-day operations efficiency of our Services division.  Working very closely with the Financial Services Operations Manager, you will maintain the overall tracking of all Professional Services projects, monitor project health, and lead the monthly revenue recognition and invoicing process.  You will also contribute to special projects that include reporting and tools development.

    Additional responsibilities include:

    • Run the monthly revenue recognition and invoicing process, working closely with Accounting and Billing Administration
    • Process both reimbursable and non-reimbursable Services expenses
    • Write and run reports for tracking opportunities, pipeline, forecasted hours, and forecasted revenue
    • Troubleshoot and resolve client invoicing and billing issues
    • Audit OpenAir entries for accuracy and consistency
    • Contribute to developing and enhancing new processes across Professional Services
    • Identify, communicate, and assist with workflow/system improvements
    • Collects, analyzes, and summarizes information, in report form, across division


    Requirements:

    • Bachelor’s degree in Business, Operations, Management, Accounting, Finance, or related field; or equivalent work experience
    • 0-2 years of experience in Operations, Finance, Accounting, or Professional Services
    • Strong skills in Microsoft Excel; understanding of basic functions such as formulas required – experience with Pivot Tables helpful
    • Demonstrated strong analytical and detail-oriented aptitude, a high degree of accuracy is required
    • Demonstrated strong business acumen and problem solving skills
    • Excellent written and verbal communication skills, including presentation skills
    • Ability to work proactively and effectively in a fast-paced, complex, and dynamic environment
    • Excellent interpersonal, negotiation, and mentoring skills
    • Highly self-motivated and self-directed
    • Able to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
    • Persuasive, encouraging, and motivating
    • Experience with administering and optimizing a Professional Services Automation platform, such as NetSuite OpenAir helpful but not required


    Corporate Profile

    Applied Systems is a leading provider of software that powers the business of insurance.  Recognized as a pioneer in agency management systems, insurance organizations rely on the company’s software to manage their clients and policies in a consistent manner to minimize risk, reduce operating expenses, and drive sustainable growth and profitability. Leading the industry in technology innovation, Applied Systems has been at the forefront of data exchange between agencies, brokers, carriers and their clients. Today, the company has more than 1,500 employees with customers throughout the United States, Canada, the United Kingdom, and Ireland.  By automating the insurance lifecycle, Applied Systems remains committed to help safeguard what matters most to millions of people around the world. To learn more, please visit www.AppliedSystems.com.

     

    Employees feel appreciated at Applied Systems.  In addition to a competitive benefits package that starts on the first day of employment, we offer paid time off, a flexible ”Dress for your Day” casual dress code, and an open communication policy.  The resulting atmosphere is professional and conducive to productivity, yet comfortable and fun.

     

    Applied Systems welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

     

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