Applied Systems, Inc.

  • Entry-Level Server Admin

    Job Location US-IL-University Park
  • Job Description

    Make a Difference Every Day with Team Applied
    The people of Applied are making a difference every day through innovation and a commitment to help safeguard and protect what matters most.  With first-to-market software, mobile and data analytics solutions, Applied is revolutionizing companies to strengthen their position as trusted advisors to clients across the world.  Our core values challenge employees to make a difference every day with excellence for customers and support for the communities around us. We believe that success comes from a dynamic working environment that offers professionals an opportunity to grow and succeed alongside extraordinary people.

    Learn how you can make a difference on Team Applied.

    Job Summary
    Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Entry-Level IT Associate to join our Data Center Operations team.   In this role, you will work as part of our Level 1 Systems Operations group, which plays a key role in ensuring our customers’ data is properly uploaded, backed-up, and safely maintained.  You will be responsible for will remotely monitoring our offsite, international data center systems/servers by entering performance values, reviewing logs, and inspecting systems for proper levels of responsiveness/usability.  Acting as the first line of defense for issues with customer data, you will be relied upon to troubleshoot, repair, and report problems as they arise.  You will also be involved with troubleshooting basic network /internet connectivity, completing various application and system maintenance activities, and handling occasional after-hours customer support calls.  You must be available to work on a monthly rotating shift that includes some evening, weekend, and overnight hours.

     

    Additional responsibilities include:

    • Backup and restore customer data; create and organize customer data resources
    • Monitor corporate facilities via CCTV and physical checks
    • Work in conjunction with other IT Associates in relation to communicating tasks completed/issues noted when changing shifts
    • Document all policies, practices, and procedures related to the position
    • Develop and document new policies, practices, and procedures as needed
    • Assist Data Center Operations staff as necessary

     

    Requirements:

    • Pursuing/completed degree in CIS, IT, or related field; or equivalent work experience
    • Excellent communication skills; self-motivated; high attention to detail
    • Experience with MS Windows, including configuration and set-up
    • Experience supporting Microsoft Office applications, including solid experience with Excel
    • Basic network, PC hardware, and software troubleshooting skills
    • Experience (academic or professional) with the following technologies a plus:
      • Microsoft Server 2003/2008
      • SQL databases/scripting
    • Desire to learn and build a career in Information Technology
    • Available to work on a 24/7 monthly rotating shift
    • Position requires minimal travel on project basis only

     

    Corporate Profile
    Applied Systems is a leading provider of software that powers the business of insurance.  Recognized as a pioneer in agency management systems, insurance organizations rely on the company’s software to manage their clients and policies in a consistent manner to minimize risk, reduce operating expenses, and drive sustainable growth and profitability. Leading the industry in technology innovation, Applied Systems has been at the forefront of data exchange between agencies, brokers, carriers and their clients. Today, the company has more than 1,500 employees with customers throughout the United States, Canada, the United Kingdom, and Ireland.  By automating the insurance lifecycle, Applied Systems remains committed to help safeguard what matters most to millions of people around the world. To learn more, please visit www.AppliedSystems.com.

     

    Employees feel appreciated at Applied Systems.  In addition to a competitive benefits package that starts on the first day of employment, we offer paid time off, a flexible ”Dress for your Day” casual dress code, and an open communication policy.  The resulting atmosphere is professional and conducive to productivity, yet comfortable and fun.

     

    Applied Systems welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

     

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